Frequently Asked Questions

The shelf life of your scrubs, oils & cream products last how long?

Our Radiant Bliss Body scrubs last anywhere from 3 months - 6 months with proper care and storage.
Our glow and wrinkle oils last 6months - 1yr with proper care and storage.
Our cream products last 6 months - 8 months with proper care and storage.

What are the payment options?

Floella Dior Boutique accepts all major credit cards:VisaMasterCardChimeCash AppVenmoPayPalZelle& many more. 

What is your return policy?

Items can be returned within 10 days after the purchase date. Please note that Free Gifts, Black Friday items, body scrubs, oils, & lashes cannot be returned. 

2. Return shipping fee is based on your location. Please pay the cost to return with insurance and keep your returned invoice, provide that to our customer service at floelladiorboutique@gmail.com with your information for partial refund to original payment method 7-10 business days.

3. You can call the post office to arrange a collection or drop off at your nearest post office. Please include insurance. 

4. After those steps are followed, please contact our customer service first for return address. floelladiorboutique@gmail.com or at the telephone number provided.

"Items should not be worn outside nor washed and any label should be attached with original shipping bags and all original returned items."

"Shipping costs, exchanged items, are not reimbursed or exchanged, except in the case of defective merchandise or damaged (pictures required)."